1. You should read these terms and conditions carefully before submit an order to us. We are YIFAN GAO JEWELLERY, we are jewellery brand base in London, U.K. You are welcome to place your orders online via our website: XXX.com (the “Site”) at any time. We can be reached by email at info@XXX.com, from Monday to Friday at 9:00AM-5:00PM.
2. We may vary these Terms from time to time; therefore you should check them before you make a purchase.
3. Any use of this Site including placing any orders (“Order”) for goods as set out in the order (“Goods”) through this Site constitutes an agreement to be bound by these Terms which shall override any other terms and conditions.
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GOVERNING LAW & JURISDICTION
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4. Any contracts or agreements entered into between you and us via this Site shall be governed and construed according to the laws of England.
5. Any disputes arising from and/or in connection with the use of and purchases made via this Site shall be subject to the exclusive jurisdiction of the English courts.
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ONLINE PURCHASE
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6. We have taken care in presenting the products on our Site as accurately as possible. The pictures you see will depend on your monitor’s display and colour capability; the pictures only provide an approximate images of the Goods, in particular:
6.1. whenever metal weights or carat weights are quoted, these are the average for all pieces in that design;
6.2. where we offer rings in multiple sizes, the weight will be the average across all pieces in all sizes;
6.3. where an item is hand-made or hand-crafted, the variance between the average and any one piece may increase;
6.4. throughout the jewellery industry, many gemstones undergo some form of treatment to enhance their appearance or durability. You should therefore assume that any gemstones in the jewellery you purchase from us are treated;
6.5. as some gems are sourced which have already been faceted, we cannot always verify and/or guarantee the reported origin.
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ACCEPTANCE
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7. Your order will be accepted by us only when:
7.1. You receive out email you that your order has been accept it; or
7.2. If you have not provided us with your email address, when we ship your order, at which point a contract will come into existence between you and us.
8. A receipt for an order by our Customer Service Team or via our Site or assignment of an order number to your order does not constitute our acceptance of an order.
9. Your order number is given to you when we receive your order; it does not constitute our acceptance of your order but merely helps us to identify your order when you contact us about your order.
10. If we are unable to accept your order for whatever reason, we will inform you of this either by telephone or in writing; we will not charge you for the Goods.
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THE GOODS
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11. We may change the Goods to reflect changes in relevant laws and regulatory requirement, or to implement minor technical adjustments and improvements. These changes will not affect your use of the Goods.
12. As we have informed you in the description of the Goods on our Site, we may after accepting your order make material changes to the Goods or to these terms; but if we do so, we will notify you and you may then contact us to end the contract before the changes take effect and get a refund for any Goods paid for but not received.
13. We warrant that the Goods on delivery shall:
13.1 conform with their description subject to certain qualification at clauses 11 and 14 as set out in these terms and conditions;
13.2 be of satisfactory quality;
13.3 be fit for the purpose we say;
13.4 be free from material defects in design, material and workmanship for a period of one (1) years from the date of your purchase (the “Guarantee Period”); and
13.5 comply with all applicable statutory and regulatory requirements for selling the Goods in the United Kingdom; and
13.6 warranty exclusions: this warranty does not apply to any defect in the Goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, including the use of the Goods in a way that we do not recommend, your failure to follow our instructions or any alteration or repair you carry out without our prior written approval.
14. The images of the products on our Site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the products. Your products may vary slightly from those images. Accordingly, we shall not be liable for any discrepancy in the photographs or graphical representations of our products displayed on the Site.
15. If you have a specific question regarding availability, sizing, or anything else, please contact our team at info@XXXX.com.
16. We send by email confirmation of all orders and despatches. We also advise that you provide us with your telephone and/or mobile numbers in case we might need to contact you more urgently.
17. You should ensure that the email address and address you provide to us are accurate and up to date.
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ADJUSTMENT
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18. A careful adjustment to creation for your order ensures that it fits well and with the comfort. We apply technical expertise to finely adjust your chosen piece of jewellery. The adjustment skilfully shapes the metal of a ring, modify the length of a chain, adapt the post or clip mechanism of an earring to achieve fitness and comfort.
19. This service is always undergone with respect to the original technical and aesthetic specifications of the piece.
20. The service is complimentary only when the adjustment is made within 2 months of your order sending.
21. After the two months, we apply a charge in the range of ￡10 to ￡25 inclusive of VAT. 22. You should contact us for further details if you require this service.
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DATA COLLECTION & GDPR
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23. We collect personal information including but not limited to email address, physical contract information, credit/debit card information, bank details based on your activities on our Site, delivery billing and other information you provide to purchase/deliver an item, correspondence sent to us, computer log-in data, statistics on page views, traffic to and from the Site, other information including IP address, Browser, Operating System, Domain Name and Time and other standard web log information.
24. We use these information to fulfil our contractual obligations and legitimate interests. In circumstances we will also seek your consent to our usage of your personal information.
25. We may share personal information with other organisations such as service providers under contract who help our business operations such as order fulfilment, shipping, bill collection and fraud investigations, etc.
26. We may also share personal information with law enforcement and other government officials in response to a verified request relating to a criminal investigation or alleged illegal activity.
27. We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property or safety.
28. We will never lease, distribute or sell your personal information to third parties unless the law requires us to. Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Legislation.
29. We will not transfer your personal information outside the EEA without your consent.
30. You have the right to request a copy of the information that we hold about you. You can access the personal information we hold of you by writing to us at our address or by email.
31. Please refer to our Privacy Policy for further details.
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MISCELLANEOUS
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32. This contract is between you and us. This contract does not give rise to any rights of any third parties under the Contract (Rights of Third Parties) Act 1999 to enforce any terms of this contract.
33. You cannot transfer your rights and/or obligations under these Terms to any other party.
34. Each of the paragraphs of these Terms operates separately. If any of these Terms is decided by the English court as unenforceable or unlawful, the remaining paragraphs of the Terms will remain in full force and effect.
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COPYRIGHT TRADE MARK AND CONTENT ON THIS SITE
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35. We are the owners of the copyright of this Site and all materials on this Site including content design text graphics and photographs.
36. You may download and print content from this Site for media related purposes or for your own personal use only. This is subject to the material being reproduced accurately and not being used in a derogatory manner or in a misleading context.
37. Where this material is reproduced, published, broadcast or otherwise issued to others the source and copyright status must be acknowledged. The permission to reproduce our press releases does not extend to any material on this Site which is identified as being the copyright of a third party.
38. No right, title or interest in any downloaded materials or software is transferred to you by such downloading. You may not make any other use of material on this Site (including reproductions, publication, alteration, distribution, broadcast or any other exploitation except as above) without our written permission.
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DISCLAIMERS
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39. This Site does not make any warranties or representations of any kind with respect to this Site or its contents or about the accuracy or completeness of the information contained on this Site. We disclaim all such representations or warranties.
40. Neither the Company nor any of its directors, employees or agents will be liable for damages arising out of or in connection with the use of this Site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory direct indirect or consequential damages, loss of data, income or profit, loss or damage to property and claims of third parties.
41. We not exclude any liability for death or personal injury resulting from its negligence or the negligence of its directors, employees or agents.
42. We cannot be responsible for any losses you may incur in transmitting information to us by internet link or by e-mail. Any such loss shall not be borne either wholly or partly by us, and shall be entirely your responsibility.